Search Ryokans in Saitama

"I would have rated this all five stars if it were t for the negative experience we had at the hotel restaurant and the front desk staff. The restaurant staff literally harassed us for 45 mins to “hurry up and eat” since we arrive at 9:45am and the breakfast closed at 10:30am. Yes, you read that correctly. Weird. The man chased my 8yo out of the restaurant after she attempted to get an orange juice in a to go cup. Not cool dude. The front desk staff also were quite passive aggressive and unhelpful. "

"nice hotel and I loved the godzilla theme. "

"APA hotel used to provide bottled water but not anymore. Also I forgot the members card so check out was at 10am. Other then that it was ok. I wish the pool on the roof was open year round or they should used that space for something else if it's not open all the time. Staff was helpful."

"The place was clean and beautiful. I loved they changed the towels and robes right at the next day. The staff are polite and all of them have excellent communication skills. I would recommend this hotel."

"The staff is friendly and efficient, beautiful view of the sky tree, close to subway and JR lines, great dining and shopping options around the hotel, very comfortable room and a tasty buffet to start your day."

"Perfectly located to explore Shinjuku and nearby the train station. Good food, nice staff, only the property is a little old, but overall, nice place "

"The location is great 5-10 min walk to about 5 different train lines. Rooms are big for Tokyo and clean with free water daily. It’s also very quiet, we never heard anyone else on our floor coming or going. And the staff are very friendly as well. Laundry room was a nice touch with machines that wash/dry in one and dispense their own detergent."

"The room was extremely hot (in April no less) and there was no way to regulate it other than leave the door to the hallway open. Other than that, our room was clean, staff were nice, and location is great."

"😔 No bell hops to assist with luggage at entrance. No smiles at check in. No appreciation of guest; we were invisible. So-so breakfast. Basement dungeon gym. Very clean tiny room. Dark hotel without any personality, charm or grace. Located in a large complex, over a subway entrance, several restaurants in neighboring malls, interesting Panasonic Museum and quite fun Miyazaki-designed large copper clock with active parts. Next time, different hotel."