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"Lovely helpful staff. Great location for park and station"

"Great family friendly hotel - walking distance to Universal City Walk with dining and shopping options, as well 10min ride to Osaka Expo. Far from city like Dotonburi/Namba etc but beautiful and lovely location. Universal port around the corner - book ferry ride ahead, Lawsons nearby at Port Vita hotel - very handy."

"Great hotel. Helpful staff, only downside was breakfast. Not catering to Westerners "

"Great place"

"Love it "

"We had a little bit of a hard time finding the entrance to the property because it’s was on the side of the building in the alleyway but it was flanked by a Lawsons AND a Sugi Pharamcy (both of which we visited several times during our 4 day stay. The check in is on Floor 2 and staff was very friendly and helpful and quick! Our room was on the 14th floor and I selected a corner room with the hope it would be spacious enough for three adults. When I opened the door I was relieved that there were three single beds with a small sitting area and a desk and enough space to move around. The bathroom was a good size and the shampoo, conditioner, and body wash were great. I appreciated the extra toothbrushes and hairbrushes and mouthwash. My husband and son visited the onsen which they said was small but very clean and nice. The location of the hotel was very close to restaurants and shopping and an entrance to the subway. We checked out early and the hotel held our luggage while we did a last minute visit to the aquarium and when we returned I was happy that housekeeping found my neck fan and reunited it with me before we left for the airport. Getting to the airport was easy. We walked less than ten minutes to Osaka Station and took the Haruka Express to KIX. We even got to ride the Hello Kitty Haruka train. The overall stay was comfortable, pleasant, and convenient to shopping, restaurants, and subway. Hotel was clean The staff was friendly & helpful. Amenities were excellent."

"Love love this hotel , the onsen was added point to this beautiful hotel , staffs was amazing "

"I loved the room. Only comment I would add is that the ac was not working as good. "

"Very comfortable "