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香港凱悅酒店 - 沙田的評價

4.5 out of 5
香港凱悅酒店 - 沙田
沙田澤祥街18號, 新界, 沙田

評價

8.6

優異

10 分評分，優異；1003 則評價中有 481 則" "
8 分評分，不錯；1003 則評價中有 353 則" "
6 分評分，一般；1003 則評價中有 104 則" "
4 分評分，欠佳；1003 則評價中有 34 則" "
2 分評分，很差；1003 則評價中有 31 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Ngai Cheuk Man

於 2024 年 3 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年5月2日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Ka Chung

讚好：整潔度、職員與服務、設施服務和住宿狀況
nice hotel
於 2024 年 3 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年3月21日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

SZE YI

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like they changed the kettle to electronic water dispenser in the room which make me feel more hygienic for the drinking water. The staff are very responsive and the room is clean and well equipped.
於 2024 年 2 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年2月22日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

2/10 很差

F K

於 2024 年 1 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年2月1日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年2月1日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

6/10 一般

真實旅客

商務旅客
不滿：住宿狀況
酒店房間維修保養不足
近電梯口的928號房間，入房燈開不着，叫工程人員維修時，我需要清潔對手，洗面盆的右邊水喉制是動不了，原來不可修理，工程人員說要更換才可以，再等，跟住就用浴缸水龍頭，放了水入電水煲，又輪到電制有雜聲，及電力不能正常運作，地氈超邋遢，酒店整體欠缺維修保養。
於 2024 年 1 月住了 1 晚
香港沙田凱悅酒店 於 2024年2月1日的回應
貴客您好，多謝回饋。抱歉是次體驗未如理想。我們定必與相關部門分享您的評論，以求改善。期待再為您服務。順祝生活愉快香港沙田凱悅酒店敬上

4/10 欠佳

Chun Joe

家人同遊
於 2024 年 1 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年2月1日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Wing Hung

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 10 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年1月25日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

真實旅客

讚好：住宿狀況和客房舒適度
於 2024 年 1 月住了 6 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年1月25日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

Chi Foon

於 2024 年 1 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年1月25日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Wai Chun

於 2024 年 1 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年1月25日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
美好的經歷
未入住前，擔心酒店落成太舊，但入住後，有好的驚喜，如有機會，會再住。
於 2024 年 1 月住了 1 晚
香港沙田凱悅酒店 於 2024年1月25日的回應
貴客您好，多謝讚賞。期待再為您服務。順祝生活愉快香港沙田凱悅酒店敬上

10/10 優異

Chung Ming Gary

於 2024 年 1 月住了 5 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年1月25日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

sara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
房間夠大，整潔，如果桌上可再放一盒紙巾會更好更方便
於 2024 年 1 月住了 1 晚
香港沙田凱悅酒店 於 2024年1月25日的回應
貴客您好，多謝讚賞。期待再為您服務。順祝生活愉快香港沙田凱悅酒店敬上

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年1月11日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

6/10 一般

weng chong

於 2023 年 12 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年1月4日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

Yam Ting

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Good hotel and easy to access.
於 2023 年 12 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年1月4日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

6/10 一般

F K

於 2023 年 12 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2024年2月1日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Hiu Lam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年12月28日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

F K

於 2023 年 12 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年12月28日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

6/10 一般

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年12月22日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Chi Foon

於 2023 年 12 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年12月14日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

Man Yee Selina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年12月7日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

F K

於 2023 年 11 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年12月22日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

6/10 一般

Angel

於 2023 年 11 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月30日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Wai Tak Barry

於 2023 年 11 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月30日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月16日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

sara

讚好：整潔度和職員與服務
於 2023 年 11 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月30日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Raul Portaencasa

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good for business trip and quite.
於 2023 年 11 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月16日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

6/10 一般

Chung Yan

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2023 年 11 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月16日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Alan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月9日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

King-Lap

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月2日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Chan

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 6 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月2日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

2/10 很差

Jamie

於 2023 年 10 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年11月2日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
使用感
整體其實是好好，但設施可能比較落後。包括坐廁板沒有油壓，沖廁水不流暢，雪櫃門關不穩，面盆更加嚴重，開小量水已經塞，要等數十分鐘才沖走。刷牙時唯有去浴室到完成。其餘都十分好，例如床褥軟硬適中，電視比較大。
於 2023 年 10 月住了 1 晚
香港沙田凱悅酒店 於 2023年10月26日的回應
貴客您好，多謝回饋。抱歉是次體驗未如理想。我們定必與相關部門分享您的評論，以求改善。期待再為您服務。順祝生活愉快香港沙田凱悅酒店敬上

10/10 優異

Kwan Lai

於 2023 年 10 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年10月19日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

6/10 一般

F K

於 2023 年 10 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年10月19日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Hiu tung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年10月5日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

Mei Ling

於 2023 年 9 月住了 3 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年10月5日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Chun Him

於 2023 年 9 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年9月28日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

SHAOLING

於 2023 年 9 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年10月19日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

Heichoy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2023 年 9 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年9月28日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

Siu Hoi

於 2023 年 9 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年10月19日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

8/10 不錯

yan yi

於 2023 年 9 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年9月14日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

YUK FAI DAVID

於 2023 年 9 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年9月7日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

Jack

讚好：整潔度、職員與服務和住宿狀況
房間寛闊、清潔
於 2023 年 9 月住了 2 晚
香港沙田凱悅酒店 於 2023年9月7日的回應
貴客您好，多謝讚賞。期待再為您服務。順祝生活愉快香港沙田凱悅酒店敬上

8/10 不錯

Jackson (Kwai Chung)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service at the swimming pool area, no drink could be ordered during the sunny hot day.
於 2023 年 8 月住了 3 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年8月31日的回應
Dear guest, Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future. Regards,Hyatt Regency Hong Kong, Sha Tin

6/10 一般

Kwok Ho

親子同遊
good
Hyatt Regency Hong Kong, Sha Tin 於 2023年8月25日的回應
Dear guest, Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future. Regards,Hyatt Regency Hong Kong, Sha Tin

10/10 優異

PatPat

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very nice
於 2023 年 8 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年8月25日的回應
Dear guest, Thank you for the positive review. We look forward to welcoming you soon in the future. Regards,Hyatt Regency Hong Kong, Sha Tin

2/10 很差

kenneth

於 2023 年 8 月住了 1 晚
Hyatt Regency Hong Kong, Sha Tin 於 2023年8月17日的回應
Dear guest,Thank you for sharing with us the feedback. We are sorry to learn of the unpleasant experience. Rest assured that your comment has been shared with the respective team for review and improvement. We look forward to welcoming you in the near future.Regards,Hyatt Regency Hong Kong, Sha Tin