"There was a lack of English knowledge by the staff at reception. While the staff took my bag when I exited the taxi at the front of the hotel, they did not automatically deliver the bag to my room. Very disappointing."
"Hotel is at good location. Love the signature smells, feels like home everytime walk in. Room is a bit older but that's Shangri-la style. Love the outdoor swimming pool and gym. For the price we highly recommended."
"You can tell this was the first five star property in China - everything is top notch. The location allows for a sense of quiet in this megalopolis. Rooms very insulated and with beautiful river views. First rate meals. Club facilities truly outstanding"