希恩泳池酒店 | 每晚可低至 HK$643

「No spa access included even though its not listed as a chargeable extra.」

「Feel comfortable, room is clean and tidy condition 」

「It’s the food that makes it so special - really lovely dinner and breakfast - third visit there now 」

「Easy parking , great location and amazing outdoor pool」

「Positives - beautiful hotel in great grounds. Had tea in the restaurant which was very good. Bed was huge. Negatives - couldn't get bath to work and my wife was kept awake during the night by noise in room next door. Use of the spa was £20 per person (which I was willing to pay) but was then told we couldn't use it until 5pm. We'd arrived at 3pm with plan to go in spa before our friends arrived later. 」

「room was not cleaned. The bed was left dirty from the previous occupant, a sanitary wrapper was on the bed, toilet was soiled, wet towels on the bed, dirty drinks cups. No room change could be offered, I requested refund which I was told needed to come from Expedia. I have now emailed Expedia 3 times and await their verdict on whether they will refund my money. 」