预订希恩酒店宾馆住宿限时优惠

“The hotel is going through updating, the swimming pool was ok, the room was very dated, the bath panel was broken but all we wanted was a bed for 1 night. When we left one if the updated rooms was open and I must say they looked beautiful. When this hotel is finished I'm quite sure it will be of good standard.”

“Stayed one night but wished we had booked two. Amazing attention to detail. Very comfy bed. Food was delicious and was just a lovely stay”

“The host was very kind and helpful. The room was small for three people, and hot. It was right on the road so we had to keep the window closed all night. Perhaps an upstairs room would be more comfortable. The stay was certainly fine, but quite simple/basic.”

“Room was lovely & cozy with great en-suite. Plenty of tea & coffee etc which was refilled every day. Snacks & a mini bar also. Staff were really friendly & helpful. Excellent breakfast included. Definitely recommend The Family Tree.”

“Wonderful owners - sooo helpful!”

“Really friendly owners. Great location for Alton Towers and Uttoxeter I would recommend”

“Clean place”

“Convenient locatiin”

“Great place to stay been multiple times and always as good as our 1st visit lovely staff always helpfull.”

“The room was spacious and clean but the air con didn’t work and the room was 27 degrees all night. There was basically no staff on hand and the ones that were there were overworked and not available for the most part. The meal in the evening was almost inedible the £30 steak was all gristle and I ordered a cheesy garlic bread which I came as a normal one, when I mentioned it to the waiter they didn’t do anything. When I asked for the bill I had to wait 30 minutes and also ask another waiter,……

“Friendly staff, room fantastic, very clean comfortable, nice shower room excellent views, great meals staff very good nothing to much, fantastic breakfast great selection of products. Fantastic hot tubs right temperature very relaxing. Fantastic value for money. I will ne definitely back.”

“Dinner took longer than expected to be served. Staff was really helpful and managed the situation really well. Shout-out to Roberto”

“Check in was no frills. We arrived half an hour before check in and was offered a room but for an extra fee. I accidentally booked the room for one person so had to pay an extra £12 for breakfast which was fair enough but on check out an additional £10 for the extra person which I thought was unfair.”

“Lovely location and grounds. Very helpful staff. Good food.”

“Housekeeping only available on request which isn’t clear on website”

“Z”