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"Can’t say enough good things about Hoshinoya Fuji. The staff were so friendly and attentive, and the property is perfection. One of those rare situations where the promo photos "

"The best hotel I have ever stayed during vacation. I will definitely come back when I visit Fuji mountain again. "

"The staff Hiro is a super nice and helpful person. The room is big and in good shape."

"Clean, staff politeness, good play area for kids, good breakfast and executive drink sessions."

"Great place to stay at Kofu! It comes with excellent breakfast, free amenities like ice cream, welcome drinks and ramen. "

"Great view as mentioned and staff was great too. Only thing was organizing dinners and activities was a bit tough so hard to plan around. Also, more dinner choices would be great."

"Staff"

"Room is huge by Japan standard, a great resort feel. Did not used the Pool. The staffs were really helpful and quite observant! Foods in the buffer and Italian restaurant were great, of course good stuffs don't come cheap. The location is good, as it was intended for outdoor activities. Just that getting around would require transportation (car)."

"Staff were exceptionally helpful. Took our luggage up the stairs and were waiting for us when we arrived. Welcomed warmly by the manager and once checked in felt like home away from home! We didn’t do kayaking but available if you intend to do so. Private baths or outside baths available which we took advantage of. Possibly for some guests may find the property a bit older but was adequate for what we wanted. View you get makes up for it. I’d certainly return to this place if I’m ever in Fuji-san area again. "