Lexington Shriners Hospitals for Children Hotels

"We were put in an automated queue at check in and had to wait an hour past our check-in time to access our room. No explanation or compensation other than a "thank you for your patience ". The hotel is a perfect location for anyone attending an event at Rupp Arena!"

"The property, rooms, lobby and patio were excellent and the shuttle service by Manny was a great help in shuttling us to dinner, the concert and back to the room."

"Pros: Cute decor, comfy beds & nice staff. Cons: loud HVAC, clogged tub drain, a bit noisy "

"Terrible food. Nice staff. Overpriced "

"Everything was nice, clean, neat, etc."

"Got to the room and it was dirty, ie: long hair all over the shirt, stained wash cloths etc.. mattress was bad and seemed old. You could feel the base When laying in it and was nosey like it was covered in a vinyl bag. Every time you move, you felt and sounded like you were inside of a paper bag. Front desk seemed annoyed when I asked to have new wash cloths changed out and the shower cleaned. Normally I don’t complain, but when I pay almost $500 for a week, I expected to at least be uncomfortable. Definitely not what normal 21C hotels are like. "

"The house was above our expectations!! It was clean and beautiful! Every single bed was so comfortable and all amenities were working and in great condition. We would love to come back again! "

"Such a wonderful little hidden gem! The host was fantastic and was perfect for a trip up to Lexington! Would use again and would highly recommend!"

"Staff was very friendly. And the room was very clean which I appreciate while traveling with a baby. "