"Nature is perfect I Like it
but they charge me for Breakfast food and Juices that 1st server said were included in the package, after the fact they change their mind and charge me for the free Items list that was indicated from the beginning, indicating that from the original list some items were still chargeable. No good they need proper training and be honest from the beginning with clients. ether it is free or not??? Very confused and upset we decided not to go back to have breakfast. "
"La atención en el restaurante y la comida es muy buena pero las habitaciones son muy calurosas, no hay aire acondicionado. Y en el baño no hay agua caliente. En la recepción uno debe esperar hasta que aparezca quien te atienda. "
"Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged.
The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not.
Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"The property was on the beach in a perfect location. My room was in great condition. Staff did an excellent job of preparing the room. The property was well maintained. had great food and drinks. I want to give mention to couple of staff Edith, at the front desk and David, in the restaurant. They were very helpful and professional
Love the location and would definitely stay there if I come back to Tulum."
"I really like the location of this property, if you are likely visiting Playa, or Bacalar etc this location has better access to the highway compare with Tulum Hotel area. Having a private pool also a big plus. Overalls great facility. Just mind that its a bit of a isolated area and you will likely need a way to move to either Tulum center or Hotel area (Bike, ATV) rental available on site. Furthermore checking and checkout are completely smooth which is highly appreciated."
"We had the best stay at the Sana hotel. First off we got in at 8am however check in was at 3pm and they kindly gave us a courtesy room to settle in which was amazing so we were able to shower and not sit in the heat for hours! This was thanks to Anda who was working the front desk at the time. She was amazing and super helpful! Then we got moved to our other room which our AC started leaking so we had to move rooms and they moved us to the Penthouse with a private pool. Thanks to Jonn, he gave us this amazing option and it really made our stay absolutely incredible. He also helped with all our transportation which made it super easy and stress free. The service was EXCELLENT! I was in contact with the front desk on whatsapp the whole time and they respond immediately. Even the kind workers who brought our room service up to the pool for us was just over the top so kind and amazing people. We highly recommend this hotel to anyone who is looking for a romantic relaxing vacation. This was the best hotel my boyfriend and I have ever stayed at and we will definitely be back. "
"First time traveling to Tulum & I couldn’t have picked a better hotel for our stay! The service was incredible and the convenience of the cenote at the property was unmatched! Will definitely be returning. "
What's the area like around Sian Ka'an Biosphere Reserve?
If you're planning to come to the area to visit Sian Ka'an Biosphere Reserve, take some time to see the rest of the sights while you're in town. This welcoming area is known for its array of dining options and bar scene.
What's the best place to stay near Sian Ka'an Biosphere Reserve?
Hotel Cielo y Selva is one of the top choices for your stay based on our traveller data, and this hotel offers a restaurant and an outdoor pool. You'll find it 23 mi (37 km) from Sian Ka'an Biosphere Reserve. Other good choices in the area include Grand Slam Fishing Lodge Tulum and Hotel Aldea Cruzo'ob.
If I need to cancel the hotel reservation for my stay near Sian Ka'an Biosphere Reserve, will I receive a refund?
Yes! You'll find that most room reservations are fully refundable if you cancel prior to the accommodation's cancellation deadline, which often is within 24-48 hours of your scheduled arrival. If your reservation is non-refundable, it may still be possible to cancel it and receive a refund within a 24-hour period of your booking. Enter your dates, click on "Search", then you can filter by "fully refundable" to view the best deals near Sian Ka'an Biosphere Reserve.
