鳳凰城南部山脈酒店住宿推介

「rooms clean, staff friendly, and breakfast had a wide variety」

「I was there only about 8 hours. One reason I chose the hotel was for the 24 hr shuttle service. I called when I arrived (10:45 PM) , as instructed, and they said "mike" would be there in 10-15 minutes to pick me up. 45 minutes later I called and they contacted him again and he did show in 15 minutes (midnight). The front clerk was very apologetic but...? The drain in the shower was very slow to drain and the sink drain was stuck closed and drained very very slow.」

「Nice 」

「Staff answered the phone, sent the airport shuttle, and was very welcoming. 」

「We had major issues with check-in. We were offered $100 food and beverage credit if we took a smaller room. We agreed to do that, after being assured there was still a pullout couch for our children to sleep in. We were told there was a pullout couch just not in a separate living room/bedroom like we originally booked, it would all be in one open room. When we got to the room there was not a couch at all, and not anywhere for our kids to sleep. We called down to the desk, the had to move...

「酒店前台服务人员非常热情，房间内干净、舒适并且安静。」

「员工都非常友好，免费的早餐和晚餐虽然不是很丰富，对于入住的人来说是一种难得的放松，不用再放下行李去找吃的。」

「好」

「Like the big space room」