「Our flight was delayed and had us landing in Phoenix at 2am. When I called the hotel to let them know we were arriving late (so as not to assume we are no shows) the staff was SO NICE i was floored. She seemed genuinely upset for us that our plans were delayed, and made sure to let the night manager know we were still en route. When we arrived, the night manager made quick business of getting us situated and up to our rooms. The rooms are nice enough - big and spacious, clean, nice bathroom. The...
「Our flight was delayed and had us landing in Phoenix at 2am. When I called the hotel to let them know we were arriving late (so as not to assume we are no shows) the staff was SO NICE i was floored. She seemed genuinely upset for us that our plans were delayed, and made sure to let the night manager know we were still en route. When we arrived, the night manager made quick business of getting us situated and up to our rooms. The rooms are nice enough - big and spacious, clean, nice bathroom. The...
Amanda