凤凰城 4 星级酒店, HK$802 起

“We had a very disappointing experience during our stay. If we hadn’t booked through Expedia, we would have requested a full refund. Our visit started off on the wrong foot when the manager, Richard, made an inappropriate remark implying that booking through a third party causes issues because “you’re dealing with people from India.” This was unprofessional and concerning. We had to change rooms three times due to cleanliness and maintenance problems, including mold, hair, and a shower that……

“It was Amazing!!!will come back again. Thanks”

“The establishment was very clean the pools were very clean there were several pools the rooms were clean the only complaint I have is too many kids making too much noise and nobody was paying attention to what they were doing and they were disrupting our quiet time the teenagers thought the pool was a football field or playground”

“good”

“Friendly checkin , helped me get into a better upgraded room early, there was a charge. No free upgrades at this hotel. Did ask for a late check out with a $50 charge , I declined. The room was really clean and smelled good and furniture seemed new. Customer service was great all around. Water park was fun ! The only real disapointment was the jacuzzis at 2 seperate locations at Sedona upper and lower were broken and pool for Sedona lower was very dirty. We just went to Camelback building and it……