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"Sofa bed broken, called for complimentary water, and it never came. "

"This was a great place to escape for spring break without breaking the bank. However, the facility needs some updates. For families with larger groups, the rooms could benefit from bigger refrigerators. Apart from that, it was a pleasant stay."

"We love it"

"The Hotel & Casino was very nice! Clean, friendly staff! However, when we were told at check-in how to use our Food & Beverage Credit, it was not being excepted at the check-out when ordering and we were told to go back to the Hotel Check-In to get it fixed! At that point, we were too tired and considered it a loss."

"We loved the place wgen we git there. Friendly staff and nice, spacious rooms. It went downhill from there. We ate at their restaurant and the food was terrible. Old cheese on a salad, undercooked vegetables, dry sushi. We coulnt eat it. We were there for an overnight getaway and concert. After the concert, we went straight to bed. The next morning, I turned back my blanket to find this dried, bloody booger on my comforter. So disgusting. We reported it, but just git, "Ew. We should look into that." No apologies. I would never stay here again. "

"BREAKFAST WAS GOOD. CLEAN FRIENDLY PLACE. WALKING DISTANCES TO MANY PLACES AND SAFE."

"Great view from the balcony. Room smelled of smoke. Walls are thin. Slow check in. "

"Staff were nice and very helpful. Parking was super easy. It’s a really cute place with an amazing location; walkable to the lake, the art museum, coffeehouses and restaurants. Was startled by an unfortunate visitor when showering, right before checking out. They just need to have an exterminator do some work. "

"It really bothered me that you offer no complimentary coffee in the lobby. You gave me a glass of champaign when i got there. But either had to make my own, or go to Starbucks for coffee. Weird."