Search Chalets in Southwestern Virginia

"The bed comforter was not very clean"

"The person working at check in was very helpful, the room was clean, breakfast was ok -at least it was a hot breakfast and fresh- over all a pleasant stay. "

"Great hotel. Very pleasant staff, clean, good amenities, breakfast was great."

"I asked where the ice machines were I was told 2nd and fourth floors when we were going out to dinner When we got back I went to our room to get the ice bucket to get ice and I couldn’t find it anywhere I then called to front desk and then was told buckets were at front desk Why wasn’t I told that originally Had to go back down to get it and then look for machine on 2nd floor Wasn’t told where it was so I walked up and down hallways and then found it right by elevator Then we went to take pills before bed and guess what no glasses. Then was told they were also at front desk Certainly wasn’t going down again Very inconvenient "

"All great "

"All in all is was a good place to stay .. a few exceptions.. the HVAC made a load noise when it came on ..I noticed it at first and then my girlfriend said the same thing .. it woke us up a few times.. and we ended up turning it off .. same issue with the doors for other rooms on the hall .. sounds like a small bomb when people leave or enter their rooms ..did not get out room cleaned after the first day but no big deal .."

"not as cleans as other time we stay there"

"Great room great service "

"Had a peaceful nights rest. Very helpful and friendly staff. "