纽约史泰登岛购物中心附近酒店

“ We have stayed here in the past and never had any issues; however, this time we were very disappointed with our experience. During our stay, our room was never refreshed or cleaned. We personally asked the front desk twice to have our room cleaned, but no one ever came. At checkout, we voiced our concerns and were told that the manager would call us back, but we are still waiting for that call. As Bonvoy members, we are extremely disappointed with the level of service we received. In……

“房間內的配備 如吹風機，不一定有，要去跟櫃檯確認 人員是滿禮貌的”

“Television didn’t work outlets didn’t work water in bathroom faucet stayed leaking. Reached out to management no one responded. Paid for a double bed gave us a single room. The pictures look nothing like the room you will get. More like a hostel than a hotel.”

“Terrible experience ”

“Excellent for one stay or with a group of friends ”

“After I booked the place and got to the destination the owner changed the listing as not available. They ddid not call to notify me. I call the number they provided but the voice man was full. This location is not a hotel it is a house. Also the area of Newark seemed unsafe. It reminds me of the worst parts of Philadlephia. I was very disappointed and would like a refund. ”

“员工不好”

“Good everything ”

“房間清潔度實在是太糟糕了，但前台服務人員的態度是熱忱的”

“Yes i just stay a late night and leave early afternoon and am happy they let me check in early”

“Never again”

“I did not know it was like a boarding home type of situation didn't there and I came there with five other people there was no way I could stay in it I didn't know that it was three other people and there was somebody in the room that was assigned to me when I booked it and paid for it so I did not stay at the property and I would like my money back a refund thank you I had to book a whole another hotel”