Hakone Taikoyu Hotels

"Amazing amenities and staff which make the entire experience so worth it! I would definitely recommend for anyone who enjoys peace and relaxation with memories that will never be forgotten. "

"Wonderful experience "

"Very comfortable"

"The property was beautiful with historical Japanese architecture and amenities. We stayed in one of the villas, which was the quintessential Japanese ryokan experience. The room was very spacious. The outdoor onsen was perfect, but the indoor onsen could have been cleaner. The moisture from the hot spring steam seems to be taking a toll. Unfortunately, we had an awkward check-in experience being asked by one of the employees to wait outside because it wasn’t check-in time (it was 2:30pm, half an hour prior to check-in) even though other guests we had taken the shuttle from the train station with had been invited in. The rest of the check-in experience was not very warm or friendly, which tainted the rest of the stay for me. That said, the staff that served breakfast and helped us with check-out were wonderful and extremely friendly. "

"Perfect relaxing stay. Staff were exceptionally kind and accommodating. Naia at Mitsuki was very knowledgeable and made each meal a wonderful experience. The clothing and environment was immaculate but welcoming. We would definitely come back. "

"Gorgeous! "

" It was beautiful it had a lot of places to visit. The hotel itself was traditional modern, had a private spring water and you can have your traditional outfit. "

"This is an elegant and family oriented place. Everyone is so professional and attentive. The vibe is kind and relaxed. The food is delicious and the amenities are incredible. This Ryokan is beautiful. I suggest you get the big room with its own Onsen. It’s totally worth it. And if you have tattoos they are totally fine with it. Excellent experience. "

"Exceptional! We couldn’t have asked for a better experience & hospitality from the Nazuna Staff. From check-in and accommodations, everything was seamless. The private rooms are very spacious with plenty of walking space but the best part was the Onsen. You just can’t go back to public anymore. Breakfast & Dinner was amazing. We did not feel rushed during both meals, the Chefs and staff explained everything throughout the course. If you’re looking for an Onsen for the first time. This is the spot! Look no further."