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"Great customer service "

"Excellent rooms and amenities. Great location. Walking distance to train stations. "

"Room was spacious and clean. Good soundproofing, no one complained although my 3 kids were quite noisy. Free wifi throughout the stay, useful for my kids who play iPad games every night. Convenient location with Family Mart right at door step. Many eateries along the streets nearby for easy meals. Will come again next time. My wife and kids like it. We stayed in a Family room with 2 single beds and 2 double beds. It also has a dining table and 4 chairs, good to bring food back to eat. My kids love the bath tub which is a separate room from the toilet. No free breakfast though, need to pay. Near to two MRT stations. Suidobashi and Lidabashi."

"Staff - extremely helpful. The view from the Sky Bar was amazing!"

"Very healthy and quality tasting breakfast. I'll go back for the food. Location is premium too."

"The hotel is very large, and right at a JR/subway station that's convenient for transportation. There are different places for breakfast within the complex - we ate at 3 different restaurants - all good. The Pivot was probably the nicest. "

"Lovely room. Easy chrck in and out. Great location within walking distance to many Shinjuku locations."

"Everything was good nothing to complain about and the staff were super helpful "

"Stayed three nights as a family of three. Perfect location (direct Narita airport shuttle), great breakfast, awesome staff service. Room is small, typical in Tokyo. "