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"Great stay "

"We forgot our passports and cash in the safe after checking out. The hotel kindly sent them to our next destination. We had an excellent experience at the onsen and with the dining."

"Great staff. Super convenient location. We had a great time there!"

"Clean room, excellent breakfast "

"Parking was easy for this place. It was located in a very strategic location in lake Toya. The room was superb with a private onsen that overlooks the lake. Food was also great with a wide selection of cuisine. Highly recommend this place!"

"Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again. "

"Great onsen. Lovely settings "

"Overall experience is great. Although the building is abit old, it is well maintained. The breakfast and dinner are just amazing"

"This was our first Park Hyatt visit and boy does it live up to the name. Being from a blue collar level, this was a special treat for my husband and I and it surpassed our expectations. The resort is in pristine condition, the rooms had zero flaws and the service was outstanding. They made you feel special and never ignored. It will be the most memorable stay for us and the view of Mount Yotei and in room onsen, was the icing on the cake. Even our room service meal was out of this world. A must visit for all."