Hilo University Theater Hotels

"Balcony chair webbing was ripped open. There were tears in the drapery lining, Fridge and ice bin were in the bathroom > unpleasant double duty for bath vanity. NO MICROWAVE! The toilet/bathtub room was as dimly lit as a 15 watt lightbulb. The bathroom exhaust system wasn't working leaving the room soaked with moisture. The towel rack above the toilet had large areas of rusty bare metal. The grunge factor was everywhere. Upgrades have been done with new paint and tile but done on the cheap with unskilled labor. Tile corners were rough. Overpaint on doorknobs and towel hooks. Ceiling light by balcony door looks like it has been there since the 1970s. The very small desk area was directly under the TV. Power outlet on the desk lamp was so worn out a power cord would not stay in contact. The next closest power outlet was 8 feet away under the small table, or, it was in the mishmash of cords behind the desk that served the cable boxes. Wi-Fi was inconsistent and kept disconnecting. And after a power failure it never came back before we left. Why wasn't the hotel's system better surge protected? The noisy bar had an entertainer that thought distorted volume made up for lack of talent. The bar's Mai Tai was the worst EVER. I bottled cocktail would have been better. It tasted like canned orange juice. I ordered two Mai Tais and a French dip sandwich to go. Mai Tais were made right away. The drink ice had melted before the sandwich was served... with no dip sauce or napkins."

"Nasty shower. Dirty room. Staff was nice though…"

"Wonderful staff! Very close to the airport, downtown, and stadium. Room was clean. If you are traveling with anyone who has mobility issues, some rooms are located far from the lobby. There are no stairs for rooms on the upper level. We could hear people outside of our room passing by and talking and going up the stairs with their luggage. Hard to fall asleep with the noise. "

"Great property "

"Central location in Hilo - brewery with food and an organic grocery store with a hot food bar within a block or two. Host was very helpful and friendly. Easy drive up the green wet coast to several sights. Easy drive the other way to Volcanos NP or out Saddle road to Mauna Kea. Apartment was clean with pretty much everything you need in the kitchen-dishes, pots and pans etc. We would stay here again! Thanks for the "W = V" lesson - we finally got it. "

"Nicely appointed room. Super responsive host. Easy parking. I would come back again."

"Host was very responsive and helpful. Allowed us to check in early. "

"Love the location to beach, shopping, restaurants. Very clean, spacious and nicely decorated. "

"The host was great. Id question the value of price for location. The parking lot and general was sketchy. This unit has upgraded finishes, countertops, and fixtures. But it had an odd and unpleasant smell. If you were at a hotel you would probably have requested a different room. But not an option in vrbo land. "