"The staff are friendly and proactive in offering assistance (Special thanks to Roxana for her kind assistance)The hotel is conveniently located, with supermarkets and restaurants nearby, and is approximately a ten-minute walk from both the train station and the bus stop. The room is well-lit and tidy, although the drainage in the washbasin is somewhat clogged, resulting in very slow water flow.
This is my third stay at the hotel, and I will definitely choose to stay here again on my next visit to Bath."
"My family resided in a room with air-conditioning in out of service, hotel staff arranged with electric fans to cool down the room. It seems like common situation in UK hotel during summer."
"The location is excellent, very close to the main streets. The hot springs are very comfortable, lovely staff. I will definitely come again next time."