“This hotel is a hidden gem. Is located outside the old town , but it is surrounded by a number of interesting cafe and restaurants, we have tried a few and they are all very good . The hotel is nicely design and managed by a team of experienced staff. The breakfast omelette is delicious!”
“This hotel is a hidden gem. Is located outside the old town , but it is surrounded by a number of interesting cafe and restaurants, we have tried a few and they are all very good . The hotel is nicely design and managed by a team of experienced staff. The breakfast omelette is delicious!”
“The hotel employees are really friendly and eager to help. I really really appreciate their hospitality and assistance during the stay.
The hotel is located near iconic Tapae gate, so it’s very convenient for restaurants and other grocery. The swimming pool and bath hub are fantastic facilities.
Finally, the breakfast is superb delicious. I like the boiled rice very much, but others are excellent too.”
“The hotel employees are really friendly and eager to help. I really really appreciate their hospitality and assistance during the stay.
The hotel is located near iconic Tapae gate, so it’s very convenient for restaurants and other grocery. The swimming pool and bath hub are fantastic facilities.
Finally, the breakfast is superb delicious. I like the boiled rice very much, but others are excellent too.”
“Second time stay, a basic gym is added. We love the location after staying in other hotels, close to Ping river, night market, Waroro, TP Gate. But due to (Tha Phae) street closure from time to time, taking Bolt may pay a bit attention. The quality of room n services are well maintained, especially the daytime front desk ladies are super warm n helpful. Can be more environmental friendly by keeping the opened but reusable toilet supplies like toothbrush n shower cap. Will stay again if price……
“Second time stay, a basic gym is added. We love the location after staying in other hotels, close to Ping river, night market, Waroro, TP Gate. But due to (Tha Phae) street closure from time to time, taking Bolt may pay a bit attention. The quality of room n services are well maintained, especially the daytime front desk ladies are super warm n helpful. Can be more environmental friendly by keeping the opened but reusable toilet supplies like toothbrush n shower cap. Will stay again if price……
"Disappointing Stay at Mövenpick Chiang Mai – Not Worth the Brand
Our Monday–Saturday stay was underwhelming from the start. No early check-in or late check-out was available, and our first room in Block C felt damp, old, and poorly maintained. The air conditioning was extremely loud, the bathroom looked untouched for years, and there were stains and grime that made the room feel dirty—far below Mövenpick standards.
After complaining, the night manager agreed to move us, but only the next day and without any refund, credit, or gesture of goodwill. The new room in Block A was better—still just “okay,” but at least acceptable since our booking was non-refundable. We were told Block B is similar to Block C, which says enough about the overall condition.
If you stay here, avoid non-refundable rates and insist on Block A regardless of room grade, as the “grades” seem to refer more to layout than quality. For what we paid, we could have stayed at a much nicer hotel in Nimman at the same category. It was also obvious that tour groups were placed in Blocks B and C, making those areas feel like lower-tier accommodations.
Overall, this stay was disappointing, uncomfortable, and not worthy of the Mövenpick name.
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"the staff are very helpful and polite. Fabulous location, in the centre of the old city. In Chiang Mai, you could only take bolt or grab to travel. The traveling expenses were vety cheap. Good scenic views in the national park, especially those waterfalls scattered around. A tranquil journey which was so relaxing."