West River Trail hotels from HK$540

"Front entrance floor was dirty; bedside table had trash in it. TV kept going out (excessively); no shower curtain (but quickly replaced by staff), no bathmat. And, shower screeched the entire time it was on. "

"Great location, most convenient hotel , everything is perfect. "

"I wish I could have stayed longer. Very nice hotel "

"Rooms were clean and did the job for a long weekend skiing. For a longer trip would probably want some more amenities in the room."

"The property was pet-friendly. The room was spacious and clean."

"When our TV did t work the front desk came up to help us and fixed the problem. That was very nice. "

"Staff were all friendly. Room was clean. Food at the resort restaurant was great. We have been stay at this hotel many times in the past but were delighted seeing there are on site EV charging stations now. It is a nice add-on. However, one may be lucky or unlucky to get a charging space when stay in the hotel, depends on if people are courtesy enough to move their car away quickly when their finished charging. We didn't have the luck this time at our stay. "

"It was a great experience and would recommend it to everyone "

"The staff were lovely but the property is definitely showing signs of age and neglect. The property needs to be cleaned up and maintained a bit better. Hot tub wasn't working when we were there. "