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"Convenience! "

"Very solid"

"The breakfast was ok. The room was nice- the bathroom was odd and a bit run down, especially for the upgraded room I paid for. But it was clean."

"The room stunk so bad I couldn’t sleep!!! It was an old musty carpet smell. I even tried to spray Lysol but it only helped for about 5 minutes. I told the gentleman at the front desk and all he had to say was sorry I will tell my manager. Do not stay at this hotel it was truly gross!!!"

"Room was clean and staff was nice"

"Shoutouts to the night receptionist who helped me the 16th of May. I booked the dormitory and someone had used my assigned bunk which sucked because it was 1 in the morning (this was not Stay 424’s fault). I called it in and within the hour I was rebooked to another accommodation. Stay 424 has won my business for any future trips to Chicago on customer service alone. I think you’d struggle to find anywhere else where management has your back at 1 AM like that"

"Breakfast was perfect!"

"Best location and excellent customer service."

"We arrived in the evening to find our room humid, stale, and without any air circulation. The air conditioner was off, and it would not turn on when we attempted to use it. When we contacted the front desk, we were instructed to troubleshoot the unit ourselves by unplugging and reconnecting it. We were also informed that maintenance was not on site and that a ticket would need to be submitted. Maintenance did arrive approximately 15 minutes later and identified the issue as a switch that had been turned off. After they restored it, the air conditioner functioned for roughly 45 minutes before failing again and blowing warm air. When I requested to be moved to another room, I was told the hotel was fully booked. We selected the Sleep Inn for a simple overnight stay before our early morning flight on Saturday, May 16. Instead, we spent the night in an uncomfortably hot room and were unable to rest before a required 3 AM wake‑up for travel. The conditions were unacceptable and did not reflect the value of the rate paid. At that point, sleeping in my car would have offered more comfort than the room provided."