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关于希瓦湖聪度假村的点评

4 out of 5
希瓦湖聪度假村
Highway 55, Bung Rieng, Xuyen Moc, Ba Ria-Vung Tau

点评

5.8
10 分 - 超赞。2 条好评，共有 18 条点评" "
8 分 - 还可以。4 条好评，共有 18 条点评" "
6 分 - 一般。4 条好评，共有 18 条点评" "
4 分 - 很差。6 条好评，共有 18 条点评" "
2 分 - 糟糕。2 条好评，共有 18 条点评" "

6.6/10

清洁度

6.4/10

员工和服务

4.0/10

服务设施

6.0/10

住宿条件和设施

6.0/10

环保

点评

2/10 糟糕

真实旅客

不满意：住宿条件和设施，员工和服务
一間位置偏遠, 附近什麼都都沒有, 只得泳池及沙灘resort. 令你每晚七點後即要入睡
地點偏遠, 酒店提供温泉按摩, 但地點距離酒店15km, 需要坐600,000vnd的士來回, 去到才發現是其它的酒店, 用餐地方只有一個, 但品種少. 泳池就ok. 但六點後就不准入內, 這地方全沒有免費接駁巴士去附近景點的回胡志明的大巴站, 即由你開始入住, 就只能在入面游水(泳池或行出海灘) 不用再去.

4/10 很差

KIMBI

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 12 月入住 1 晚

6/10 一般

真实旅客

不满意：客房舒适度
Never comeback....
It not provides beach towel, they said we must buy beach towels if we wantvto have one. There is beach but need to have a long walk through other property, there are no sunbed, just chairs...there are nothing around hotel need to take a car and have a long drive to find restaurants. Breakfast from 6:30 till 9am :(. We paid more than average in the area, thinking maybe we can get a nice hotel but it was not worth for what we paid for. The bathroom has a bad smell. It is not International standard...The hotel is belong to Nova group.
2023 年 1 月入住 1 晚

10/10 超赞

Trudy

2022 年 10 月入住 4 晚

4/10 很差

Francesco

不满意：住宿条件和设施，员工和服务
Unhelpful staff . Poor English . Not on the beach Breakfast buffet was a joke ... I do not recommend to stay at this hotel . NOT INTERNATIONAL STANDARDS ... at all !
2020 年 8 月入住 1 晚
David Pham 于 2020年09月8日 的回复
Thank you very much for the review and attention. We regret to hear that you are not happy with the staffs and food. We have sent your reviews to related manager. As we always strive to provide the highest level of service to guest.We hope that you will visit us again to verify all the improvements that we have made. Sincerely, The Managerment Team,

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2019 年 11 月入住 2 晚
Khanh Pham 于 2019年11月26日 的回复
Thank you for your staying with us. We appriciated with you feedback about our service. We look forward to welcome you and your family at Ho Coc Beach resort in the near furture.

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel resort did not meet our expectations. It was expensive and On arrival it was grubby, tired and sub standard and the rooms smelt of sewage! The towels were dirty , the toilets didn’t flush properly and only one TV of 3 worked! There was one restaurant that had been booked out for a private functionfor the first night and refused to serve us any food! The included breakfast was poor and after 8.30 am there was little left ( breakfast was supposed to be served until 9.30 am) The staff were indifferent and not as we have found in other hotels in Vietnam! In our opinion this is not a 4* hotel! We left early and couldn’t wait to leave!
2019 年 7 月入住 2 晚
Vo Chieu Phuc 于 2019年07月10日 的回复
Dear Sir/Madam, Warmest greetings from Ho Coc Beach Resort, Ba Ria Vung Tau province, Vietnam! Thank you for choosing to stay at the Ho Coc Beach Resort. Your valuable contributions to our resort are most welcomed. We are deeply sorry to hear that your experience previously did not meet your expectations. As our resort is on the process of upgrading and remodelling, there are some details about product quality unprofessionally On behalf of the management team, we would like to express our sincere apology for this not good experience. We pledge to immediately fix the problems soon as per your contributions. Hopefully we will have the opportunity to serve you better next time. Best regards. Management Board.

10/10 超赞

jonathan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great for relaxation!
2019 年 5 月入住 1 晚

8/10 还可以

Glenn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great beach
There was a mixup with multiple online bookings but the hotel accommodated us and gave us an upgrade for the inconvenience. The rooms were large, nicely decorated, comfortable beds, and fantastic views. The beach was spectacular, and the outdoor swimming pool very large and clean. The only negative about the stay was the buffet breakfast which didn’t meet the other standards of the hotel. Very limited Western food but a great selection of Asian food for the buffet.
2019 年 2 月入住 1 晚

6/10 一般

真实旅客

Old hotel, very large property!! It’s a good long walk to the beach, huge pool! Rooms old , terrible shower in room
2019 年 1 月入住 2 晚

4/10 很差

Vanessa Dang，Tornoto, Ontario

满意：住宿条件和设施
不满意：员工和服务，清洁度
unexpected sủprises
Nice view & quiet. Sad items: 30 watt bulbs so dark, Breakfast shorter 2 hours & Hidden, Public Beach! Bar & Spa Closed, Safety box broke, Water smells like sewer, Try to charge for included items?
2018 年 3 月入住 2 晚

8/10 还可以

Kieu Tien

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Personnel tres souriant et efficace

4/10 很差

Flo，Glen Mills Pa USA

不满意：清洁度、住宿条件和设施、客房舒适度
Terrible shower.
The shower head barely had water coming out of it. Couldn't even take a shower after being in the pool. Instead waited to get back to Hi chi minh City. The hotel rooms are ok. Definitely didn't feel like a four star hotel. The dinner was okay. Everyone very expensive. The free breakfast buffet was ok. Too secluded from the actual Vung Tau. Shouldn't even call it Vung Tau. Do not recommend. Will not be going back.

4/10 很差

Lea

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible.... Dirty towels, blanket... Poor breakfast . Breakfast time 6am to 8:30 am. So early

6/10 一般

Gary

满意：清洁度
Tạm được/ not really good
Lần đầu gọi thì nhân viên lễ tân không hề thân thiện, trả lời một cách cọc cằn. Nhưng sau đó đến nhận phòng thì gặp nhân viên khác ổn hơn. Dịch vụ khá tốt ------------- Reception is not friendly, she answered with impolite attitude. However, other vervices is ok

8/10 还可以

Ingrid，Oslo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Øde strandliv
Øde sted, men fantastisk strand. Vi var helt alene på den store stranda, som var 200m fra hotellet. Vi ankom hotellet en søndag, og da var det to busser med skoleelever, som sjekket ut. Det var bare 16 gjester igjen til mandag morgen. Fra mandag til tirsdag var det kun oss på hele det store resorten! Helt greit, når man vil ha fred og ro et par dager, men ganske rart å spise helt alene i den gedigne spisesalen. Vi hadde bestilt 2 store rom (90m2) på nettet. Rommene var bare ca 36 m2. Men hotellet ga oss i stedet suiter på ca 80m2, for de så at det var oppgitt feil størrelse i avtalen. Kelnerne i spisesalen var hyggelige, men veldig dårlige i engelsk. Store deler av det som stod på menyen (både mat og drikke) hadde de ikke. Dette var kanskje fordi det var utenom sesongen?

6/10 一般

真实旅客

不满意：住宿条件和设施

4/10 很差

真实旅客

满意：清洁度、员工和服务、客房舒适度
So hard to get to
The journey towards Saigon Ho Coc Beach Resort & Hotel without a car, is tiresome to say the least. This is considering the fact that you are tourist outside saigon.The rooms were very comfortable, however, the hotel was completely dead, in both staff enthuiasm and in patrones (there was no one therebut us!). All in all, good rooms but disappointing everything else.