"I’m giving the hotel a 5 star rating for their hospitality and responsiveness. There were many freebies in the room and delicious breakfast, and the staff even installed a safe bed rail since my baby was traveling with us.
Unfortunately the bed was still a bit small for our family of three, and the hotel was very kind to allow us an early checkout and refund us for the remaining evenings. The five star review reflects the hotel’s responsiveness and willingness to work with their guests.
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"The help I received from the Concierge was just incredible, cannot praise her enough. The help team that assisted with other issues were also wonderful. The room was superb, the only issue being the air-conditioning. It was far too hot and couldn't be turned down."
"Room was very spacious and clean! The bed was a little more firm than I am used to however, after being out all day and night, I still slept very well."
"The room facilities were a bit old, but everything was very clean and comfortable. For breakfast, they even prepared dishes like mixian (rice noodles) on request, so even with my gluten-free diet I was completely satisfied. Great stay overall."