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"We had a great time at Royal Solaris, more than we anticipated! We arrived prior to being able to check in and were quick assisted with storing our luggage and gaining access to the resort's amenities. Cannot say enough about the friendliness of the staff! Every interaction that we had was cheerful and positive. The bartenders were constantly working to provide efficient service, all being done with a smile. The grounds and our room were always impeccably clean. Food was good, lots of options on the buffet. Increased availability for reservations at the restaraunts is the only suggestion that I would have. We definitely got our money's worth and would return in the future."

"We really love our vacations at the RIU Santa Fe my son join the games at the pool and he love it food was awesome and all the staff super friendly "

"TL;DR: Chill, low-energy resort with good food but notable issues. Only one main pool (second is paid “Reserve”). Nights are quiet—most guests are in by 10:30. Activities fill quickly, so arrive early or risk being turned away. Resort even ran out of tequila one day. Biggest concern: money was stolen from our room by staff, and management was dismissive and failed to honor compensation. Highlights: Beautiful, well-maintained lobby and beach area. Great daytime activities (tequila/wine tastings, water aerobics, bocce). Food overall was strong—Santé was the standout, plus great guac, snacks, and pool burritos. Fire dance show was a highlight. Lowlights: Wi-Fi is weak, TVs outdated. Room had multiple maintenance issues (loose shower fixture, temp fluctuations, cracked mirror) and got uncomfortably hot at night. Bed was lumpy. Constant water noise in room. Room service was poor (cold, bland, low quality), though the club sandwich was decent. Several restaurants underwhelmed—especially Mexican and Italian—while Asian and buffet were average. Pool bar understaffed but manageable. Sky Bar was essentially non-operational when we visited. Other concerns: Limited sustainability efforts and questionable animal welfare on the beach. Major issue: Money was stolen from our room by staff. Management was dismissive, offered a credit, then refused to honor it—leaving a very negative final impression."

"Our stay at Krystal Grand Los Cabos was exceptional from start to finish. My wife and two kids truly enjoyed every moment. The atmosphere was welcoming, the drinks were well-crafted, and the Grill restaurant stood out as a highlight with excellent quality and service. While the buffet could use some improvement, it did not take away from the overall experience. What made the trip even more memorable was the outstanding staff—their professionalism, attentiveness, and hospitality did not go unnoticed. Overall, a fantastic family getaway, and we look forward to returning."

"I booked during spring break. The resort does not respect the rights of non-spring break guests. It is really unfortunate. THey let the kids disrepect other guests, very unhappy with how hey handled a spring breaker throwing a drink in my grandaughters face. Very disappointed."

"Swim up bar was fun "

"Location is great and the pool is good. They have nightly shows. "

"yes food its ok, but little upset because my son got hurt on the pool, the tile is cracked under so he got cut on his back."

"Great pool area (they have two…I never made it to the second) and poolside bar. The staff was fantastic. The giant hot tub overlooking the marina was very nice, too. "