“It is expectations that set the stage for a pleasant stay. My expectations were for a room with a properly functioning HVAC system, and a swimming pool to relax in after (8) hours on the road. Neither of those expectations were met. The room was warm upon arrival, which was reported to the attendant, who assured me she would address this situation. The pool, was marked “closed for season”. After waiting 90 minutes I returned to the attendant and questioned the HVAC situation, only to be told……
“It is expectations that set the stage for a pleasant stay. My expectations were for a room with a properly functioning HVAC system, and a swimming pool to relax in after (8) hours on the road. Neither of those expectations were met. The room was warm upon arrival, which was reported to the attendant, who assured me she would address this situation. The pool, was marked “closed for season”. After waiting 90 minutes I returned to the attendant and questioned the HVAC situation, only to be told……
Randy