Sawando 3 Stars Hotels

"The hotel has wonderful services. My room has minimal water and desserts in refrigerator and there’s ice cream and yogurt on the onsen floor for free. I also like breakfast it’s delicious. "

"Outstanding stay, as always with the Onyado Nono chain. Breakfast was excellent with an great selection including some local specialties. Greatly appreciated the free "midnight ramen" and the onsen facilities. "

"Lovely hotel, very spacious room. Really pleased we could all have additional mattresses brought in. Staff were fantastic and very professional. Our son was ill and they were only concerned about his wellbeing. Thank you for a lovely stay. "

"Great location "

"Amazing hotel! The room was a piece of art. The breakfast was tasty. The hotel also offered some light dinner. Love it, love it!"

"Great location! Super convenient with access to all areas. Walkable distance to most attractions and Train Station. Quiet area with plenty of places to eat and shop. Hotel has nice amenities and free breakfast offered. Highly recommend this property. "

"Spotless hotel chain "

"We stayed here as a family of 5 (2 adults and 3 kids - 10, 6 and 4) in the traditional Japanese room. We didn't get in till 6ish and left early so we could get to Kamikochi but I wish we had of added another night or at least got there at check in time to make the most of the facilities. Unfortunately we didn't have time to use the onsen. The traditional room is set up for tea when you arrive and then the staff comes back later to make the beds for you. The kids loved the experience. We were also able to wear the yukata to dinner. You can call down for kids ones to be brought up. Staff were lovely. We hadn't booked a food package as I have picky eaters but we went to the dining area on level 1 and were able to order a Japanese set meal for my husband and I and the kids had chicken nuggets, spaghetti and ice-cream. Highly recommend"

"Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn"