「The stay was miserable! The hotel is dated.My room wasn’t ready when I arrived at 3pm and had to wait 45 minutes until. The toilet seat was not cleaned which made me unsure about anything else. There were no towels in the room and when I informed the staff they asked to enter the room to make sure there were no towels which made me feel like I was lying. It was difficult to get towels for the remainder of my stay and my room was not cleaned. I tried calling Hilton about my stay being that I was...
「My husband and I stayed here to celebrate our 40th wedding anniversary.
We were very disappointed that the property did nothing to recognize this at all-nothing in our room, we ate at the Gallery restaurant--again no recognition--we thought for sure either a glass of champagne or dessert--nothing.
We had 2 treatments each at the Spa. We spent a lot of money for our staycation anniversary celebration and they did nothing to make it special.
Why do they even bother sending you a form to fill out...