安扎 4 星級酒店 | 酒店優惠低至 HK$1,298

「Genuinely despised every interaction I had with the staff. They are aggressively rude. Multiple eye rolls, zero proactivity, no smiling. Just picture you're in their house as an overstayed guest, that's what it feels like. 」

「There could be some improvements in the room The carpet needs to be heavy duty cleaned When first entered into the room, can smell some bathroom piping smell Went further into the bathroom, mildew smell coming out of the sink After the first night clean up, most smell is gone but could still smell it sporadically. Customer service is excellent.」

「I paid enough that I thought we were splurging on a room. However, the room was advertised to accommodate 5, but clean bedding was not available for the pullout bed. When asked for sheets we received a mattress pad and a small robe. On the 2d attempt we got a fitted sheet, a blanket and an explanation that the washing machine was broken. Plus, we were not informed upon check-in that Expedia doesn't collect the resort fees so that was an added charge at check-out. We won't return.」

「for the price we paid it was excessive. next time we come to palm Springs we will not be returning」

「Not fancy but great value. Clean and very comfortable with good amenities. 」

「Everyone we encountered was extremely knowledgeable and friendly. Our room was perfect and we loved the view from the patio」

「Clean room, loved location」

「The hotel is a boutique hotel. It’s very basic in its services - you have to carry your bags up to the room (no lift), cleaning seems to be minimum and there is no front desk, just an unfriendly barman at the bar of the hotel. Upon checkout I was not allowed to see the invoice to check, and the same unfriendly staff told me I should get it by email. I didn’t receive for a few hours so I emailed the hotel (the address given to us at check in, since they don’t have a front desk so you can’t call...

「絕佳的地理位置 很有品味的陳設 讓你有家的感覺 服務超好 」