Zhangjiajie 4 Stars Hotels

"Sonia went beyond and above to help us with all information we needed ! Thanks !"

"What a service and room. Owner is there for you any time and for any reason. Love their humble hospitality and appreciate they are open to pick us up rom any location for any reason "

"Great location, huge rooms, very helpful staff"

"We loved our stay here in November. Vivi and the rest of the staff went above and beyond to make us feel welcome and supported. I unfortunately came down with food poisoning (from an outside restaurant) and Vivi was so sweet and brought me ginger tea and fruit to help! They walked us through the best routes for the national park and gave us great tips and advice. When I was bed ridden they gave my sister guidance on a show to see in the evening that turned out to be around the corner and was an...

"This hotel is a beautiful old building with spacious peaceful courtyards. The location is great. However, it is very rundown - I'm not talking about faded elegance - I'm talking about neglect and poor management. I have the impression that the owners are running this place into the ground with a view to demolition in the near future, so that it can be replaced with one of the ugly, but doubtless more profitable, glass and concrete boxes that already surround it. The bathroom was filthy, covered...

"Overall a very good place to stay. Very close to the National Forest attractions. Staff will need translator to communicate. They can’t understand English but they are very helpful and friendly. Special mention to the waitress Li Ping on our floor. She was very helpful and took care of use very well. "

"The owner made things very easy for us. The best host even we had a language barrier, she tried her best to help us. We had very generous breakfast. The property is very clean. The site location scenery are fantastic. We had a room with glass all around. We would recommend this place to everyone. We would like to suggest to Expedia is to put the adresse of the Warm place clearer with the phone number of the owner and her her name so we can contact her. We spent 3hours with the local taxi...

"We reserved two rooms for a family of four for 4 nights. Staffs were very friendly and helpful. The rooms were clean. The beds were very comfortable! We enjoyed the fresh room every day after a long walking tour. Breakfast is free and has lots of selection. It has a tour information desk offer online tickets booking with no extra fees. Whenever we had any questions or concerns about the tickets (wherever we were) they were always answered my phone. I would definitely recommend anyone to stay...

"No help with english at all Did not want to help and no atm"