西北休斯敦 5 星级酒店

“The service is perfect. One of the receptions is a handsome guy and he is wonderful! ”

“Great location, courteous staff”

“Really lovely, fancy hotel. The staff were nice and agreeable but lacked follow through. We were missing a couple of items in our rooms, requested them from staff, and then they were never delivered. I was told they would accommodate our request for quiet rooms, and we were placed by an ice machine, a door where staff were coming and going, and above the pool where they play music evenings and weekend. Also a lack of fast casual dining. I was there with teens, but the dining in the hotel was……

“Wonderfully time! I’ll be back ”

“Great stay!!”

“Exceeded our expectations - we were upgraded to stay in a mansion suite vs a room in the tower, which felt too good to be true but we said okay - the suite was amazing, felt luxurious and we loved it BUT directly outside the Van Gogh suite there must be a staff hallway or closet immediately outside the door and you can hear it open and close fairly loudly because of course it’s an old mansion - my husband and I didn’t mind it, totally worth the noise but other people who are more sensitive to……