Andre Spa

We would have easily given The Sakala five stars because, overall, we had an excellent experience. The resort is beautiful, very clean, with great pools and an amazing atmosphere. We highly recommend the all-inclusive package because the food is spectacular. The staff made our stay special. Everyone was respectful, polite, and attentive. A special thank you to Rini, The Restaurant manager, who went above and beyond to make us feel welcome every day. She was outstanding, and if we ever to return, it will be because of her. We also loved Koming, who made the omelets each morning. She even remembered our names the next day, which was a thoughtful touch that meant a lot. The only reason we gave four stars instead of five was our final three hours. We checked out at noon but had airport transportation at 3:00 p.m. We were told we could continue using the resort, but when we tried to get lunch, we were told our all-inclusive benefits had ended. We asked the reception supervisor, Dewa, if an exception could be made since we were still on the property, but he refused—even hesitating to provide a bottle of water. That disappointing experience overshadowed an otherwise amazing stay. Without it, this would have been an easy five-star review. We still recommend The Sakala—just don't expect any flexibility after checkout.

Absolutely wonderful, nothing was too much trouble for the staff. Housekeeping was amazing. Always happy and smiling. Thank you for the wonderful stay. Would highly recommend.

We had a memorable and enjoyable stay at Bambi Indah. The grounds are well designed and beautiful. The wellness amenities were perfect for our family. We will definitely include it in any future Bali trips.