Beautiful property! A little pricy for what you get as a 5star hotel, I think what you pay for is the view. I arrived late evening and when I was finally showered and ready to sleep I saw dozens of fleas all over my headboard. Not sure why or where they came from, and after housekeeping came up and offered to fumigate, we decided it was better to switch rooms entirely. It was a very simple swap and I'm grateful that it was easy. The rest of my stay was great. Lunch options were minimal, but the morning breakfast buffet is incredible and I would need a month just to explore all the options! I would definitely stay here again for the experience.
Ayesha
2024 年 2 月入住 1 晚
10/10 超赞
Vanessa,Key Biscayne
与配偶出行
2024年03月4日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property with amazing views and great vegetation! The staff went above and beyond to ensure we were comfortable after our 3 AM arrival at the hotel, we are super grateful! They gave us a tour of the coffee plantation and gardens from where food is sourced to the restaurants! The pool and amenities are amazing as well!
Vanessa
2024 年 3 月入住 1 晚
8/10 还可以
komsu
2024年02月24日
满意:清洁度、员工和服务、住宿条件和设施
komsu
2024 年 2 月入住 1 晚
10/10 超赞
Reena
商务旅客
2024年01月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and grand hotel with excellent attention to detail. Staff are wonderful and food is amazing