"Its a nice and clean hotel very typical of APA hotels across Tokyo, Just one complain on my recent stay as the room that we check in first gave me sore back once I woke up the next morning, maybe the mattress is quite old and used up that's why so I asked the front desk if we can change the mattress, they said they can't which I found it weird as its just a mattress and its easy to change it. Instead they asked us to change rooms which is fine but still quite annoying as we need to pack our things up and carry it over to the other room. Anyway everything turn out ok as the next room has a better mattress and my back is ok after that. Also on the room change I left my airpods from the old room which your staff found and return it to me which I'm so grateful for that. Thanks again."
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