all staffs are very nice .
Bedroom is big and their shower gel & shampoo smell relaxing.
matsumoto
10/10 超赞
STEPHEN
商务旅客
2025 年 7 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super dooper
STEPHEN
2025 年 7 月入住 1 晚
10/10 超赞
Craig
与配偶出行
2025 年 6 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very fine hotel with excellent staff. We specifically want to give shout outs to Sandra, the Graduate Manager who checked us in and made us feel most welcome, the housekeeping team who acted with pit crew like speed and precision when they changed our bedding 10 mins before the end of their shift after we forgot to request no feather pillows/duvets due to allergies, and Annie & Helen in the F&B team who were just amazing throughout our stay. Would return.
Craig
2025 年 6 月入住 2 晚
8/10 还可以
nicholas
商务旅客
2025 年 6 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayied here many times, great gym, with pool, suna and steam room.
Will use again.
Highly recammend
nicholas
2025 年 5 月入住 1 晚
8/10 还可以
Sisi
与家人及幼儿出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
area is good.
staff friendly
Sisi
2025 年 3 月入住 1 晚
10/10 超赞
iain
与家人出行
2025 年 5 月 14 日
满意:住宿条件和设施,服务设施
All round excellent experience especially Lena @ reception!!
iain
2025 年 4 月入住 3 晚
10/10 超赞
stephen
2025 年 5 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Everything you needed on one site.
stephen
2025 年 5 月入住 1 晚
6/10 一般
Janey
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Maybe its just me but I found it ok/average. Breakfast is extortionate so didn't bother. Bar ran out of 5 draught lagers/cider. Spa facilities are fantastic, staff there are great.
Reception staff checking out answer the (silently) ringing phone in middle of checking me out not so great. Hotel is a bit dated decor wise in rooms and corridors. It's a ok hotel and we only chose it for the pool (we're getting refurb done on our house and just needed a few nights away) but I wouldn't stay again or recommend it.
Janey
2025 年 4 月入住 2 晚
10/10 超赞
Maddy
与配偶出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely amazing 💯 friendly staff, big bathroom, clean room and for guests the access for pool, gym is free. Definitely will book again xx
Maddy
2025 年 4 月入住 2 晚
10/10 超赞
John
2025 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
John
2025 年 4 月入住 1 晚
10/10 超赞
Tsvetan
与家人出行
2025 年 4 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good stay at the hotel
Tsvetan
2025 年 4 月入住 2 晚
10/10 超赞
Michael
2025 年 4 月 2 日
Michael
2025 年 3 月入住 1 晚
10/10 超赞
Jules
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Jules
2025 年 3 月入住 1 晚
2/10 糟糕
Mark
与家人出行
2025 年 3 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible
Mark
2025 年 3 月入住 2 晚
10/10 超赞
J
2025 年 3 月 30 日
J
2025 年 3 月入住 2 晚
2/10 糟糕
Ann
与家人出行
2025 年 3 月 29 日
满意:住宿条件和设施,清洁度
不满意:客房舒适度,员工和服务
Give it a miss
Checked in around 7pm. During check in staff walked off to discuss staffing issues with other staff members and left us waiting. We asked we dining and advised re times. Didn’t advise to book. Tried to visit restaurant told no space ( clearly was ) and had large tables coming in. We ordered a take out. Whilst waiting in reception for this no further guests entered the dining room (50 mins). I approached reception to suggest they encourage people to book in advance if hotel is busy ( Premier inn had emailed us the week before to do this !) Staff member cut me off part way through and said. I have been advising people book on check in.
Booked a suite sofa bed very poor quality.
Stayed last year and it’s not half as good as it was before. Tables not laid out for hot food at breakfast and slow service at lunch. Very poor overall.
Ann
2025 年 3 月入住 1 晚
4/10 很差
John
2025 年 3 月 29 日
满意:清洁度、员工和服务、客房舒适度
Door cards did not work had to be escorted to room anytime you went out
Only one lift working for a large hotel that was extremely busy
John
2025 年 3 月入住 1 晚
10/10 超赞
Jacqueline
2025 年 3 月 25 日
Jacqueline
2025 年 3 月入住 1 晚
4/10 很差
Michelle
2025 年 3 月 24 日
不满意:住宿条件和设施,员工和服务
when we booked it was for a king room , none left so
got a queen room
which was ok but the plug in the sink was jammed and we couldn't empty the sink we asked for it to be sorted they removed the plug but then couldn't fill the sink up . I asked to speak to some
one re a room change or
discount the receptionist said she would
call the duty Manager to speak to me we waited almost an hour but no one came very poor . we are in the restaurant poor choice on menu ordered burger asked for Mayonaise and a glass of wine neither came after 20 mins hubby went to the bar and i found mayo on another table very poor service and disappointing as this was not my first trip here but will be my last
Michelle
2025 年 3 月入住 2 晚
10/10 超赞
Gary
商务旅客
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Flying stop to Glasgow
Business travel so limited time but extremely comfortable and great location for clients to visit next morning.