Big Bend Spa Hotel

"No. "

"Check in was terrible. Front desk staff rude. Room was not ready at check in. Staff left me standing around waiting to be checked in but never said to come back after room was ready. I overheard another lady try to check in with someone else and she actually told that guest sorry and offered the bar or food as an option while waiting. The lady helping me was typing like she was checking me in but after standing there for 10 minutes and me asking her if she was almost done with my information she got rude and said i can’t check you in until room is ready. She could have said that from the beginning. Very poor service "

"I had to paid full price of $311.19, they did not acknowledge the reserve $97 plus $ 17.89 down payment I made through "

"The staff was very welcoming. A big plus was the ability to walk 5 minutes from the airport to the hotel. The property can definitely use an upgrade though. Its very out dated. The water slide is seasonal. So you may need to call there before booking if you want to use the waterslide. The powdered eggs for breakfast was not good at all. "

"For the price, this was the best hotel I stayed in any place in america. The buffet for lunch today.I had so many foods, including menudo! It was a deal. Comfortable rooms nice location"