Premier Inn Birmingham hotels

"Not happy , room smell "

"Quite disappointing stay. The facilities are very dated and the lift very creaky. One of the lifts (the left one) felt like your foot was going to go through the floor. Bed was like lying in cement and the pillows paper thin. Tv was small and dark. Room ventilation did nothing.. was very cold. The receptionist, Steve, was on his phone on Grindr most of the time we interacted. When he wasn’t on his phone he had all these receipts on the table and said the books hadn’t balanced that night so he was annoyed. Seemed like it would’ve been a better job to complete out of customer view. Breakfast was a mini croissant and some sliced cheese that looked like it had been out a while. The “yoghurt” looked like feta cheese and was not appetising at all. Very disappointing stay to be fair. No welcoming spirit from any of the night staff. The gents in the morning shift were a lot more friendlier. I knew it was a budget hotel , but the place looked like it needed a clean. "

"Everything was good, only the car park instruction was very unclear."

"Great room, great stay. Can't wait to visit again!"

"Good overnight hotel about 20 mins walk from the centre of town . Very clean and organised. Parking easy safe and not bad value at £15. Would use again "

"Food was OUTSTANDING, as was food service and hotel reception staff. Everyone was so accomodating and friendly. Room was comfortable, location very pretty. Would stay again."

"Clean and very large room, lovely polite and helpful staff"

"Really great hotel - impeccably clean and with very comfy rooms and good quality food. Would gladly recommend and stay again"

"We didn't need parking as we walked to and from the airport, and we didn't have breakfast. The dining room was good as we didn't want to stay in the room any longer than we need to as it is tiny. It served it's purpose as we needed somewhere to stay for the night. The first room they assigned us was not possible for me to stay in as there was a terrible bathroom odor lingering."