Dear Kevin,Thank you for your review. The score is lower than we would have hoped, we are very sorry that your expectations were not met. We are sure and hope that we get the opportunity to welcome you again in the future and improve upon your experience. Kind Regards,Paola

Thank you for taking the time to review our hotel, I am so glad you found our receptionist so helpful :) as well as the room comfortable. we hope to see you again in the future. Kindest regards, Courtney.

Dear Julie,Thank you for your feedback.The Bristol Harbour Hotel is a remarkably elegant 19th-century property with an inspirational façade sits loud and proud in the middle of Bristol’s historic Corn Street.We are sorry you haven't enjoyed your view. Our maintenance team work constantly on improving it's original design and layout.We hope to welcome you back in a near future.Kind regards,

Hello Jodie, We are sorry to hear that your stay was not as enjoyable as previous stays within the Harbour Hotel Group. we do hope that we can make it better if you choose to stay with us again. Many thanks, Reception

Good afternoon Mark,Thank you for your review.We are glad you had a lovely stay.Kind regards,

Good afternoon, thank you for this lovely review! We're glad you enjoyed your stay with us, and we hope to welcome you back in the future :).Kind regards,Tjasa S.Reception team

Good evening Zoe,Thank you for your feedback.We hope in the future to get the higher score.See you soon!

Good evening Ryan,Thank you so much for such a positive review!We hope to welcome you back in a near future!

Good evening Lisa,We are amazingly happy with your review!I am super glad that we achieve you expectations.We hope to welcome you back!

Good afternoon, thank you so much for this lovely review! I am glad to hear that you enjoyed your stay with us and we hope to see you again in the future.Kind regards,Reception team

Good evening Ryan,We very much appreciate our review!Hope to welcome you back soon!Kind regards,

Good evening Rhys,That's a great score you gave us!I will make sure to share it with the team.We hope to see you again soon!Kind regards,

Good afternoon Debra,Thank you very much for your positive review.We are very lucky to be on a central spot in Bristol. With such a unique building as this our cozy Spa is not the biggest but hopefully you found it relaxing.We look forward to seeing you back at the Bristol Harbour Hotel sometime soon.Kind regards,

Good afternoon Bryan,Thank you for your kind words and we're very happy to hear you enjoyed both the SPA and the food.We look forward to seeing you back at the Bristol Harbour Hotel soon.Kind regards,

Good evening Larry,We are amazed by you score to us!We hope to welcome you once again!Kind regards,

Good evening Rory,Our team strive to give our guests the best stay ever.We apologize if something did not go quite right and we hope to welcome you back to make your 100% satisfaction happen!Kind regards,

Good afternoon Alison,Thank you so much for your feedback! I apologize that your stay wasn't the best, will pass on this feedback to the rest of the team and will try to make any future visits more enjoyable for you :)Kind Regards,Reception team

Good afternoon Kirra,Thank you for the feedback! I apologize that the room was not to your standard and ruined a part of your stay experience. For any future stays we will try to provide you with a better experience. I am glad to hear the rest of your stay at our hotel was enjoyable :)Kind regards,Reception team

Good evening George,We are very glad with the high score you have given to us!Thank you so much and we hope to welcome you back soon!Kind regards,

Good evening Ian,We are frustrated we did not reach your expectations.Our team strive to give our guests the best experience ever.We hope you give us another chance to make it 100%.Kind regards,

Thank you for your review and rating! hope to see you again in the future.Kindest Regards,Reception team

Thank you for taking the time to leave a review! We'll look forward to seeing you again in the future.Kind Regards,Reception team

Good afternoon Michael,Thank you for the feedback! I apologize that your stay wasn't the best. I will pass on this feedback to the rest of the team to ensure that any future visits are to a higher standard. Glad to hear you enjoyed your room, hope to see you again in the near future :)Kind regards,Reception team

Good afternoon,Thank you for your feedback! I apologize that your stay with us wasn't enjoyable, and thank you for bringing up the concerns about the hotel. I will make sure we pass the feedback on to the rest of the hotel staff in order to work on the issues you presented and provide a much more enjoyable experience for any future visits. I'm glad to hear you enjoyed the gold bar and your room, we hope to see you again in the future where we can provide you with a better experience.Kind regards,Reception team

Thank you for leaving a review.

Thank you for taking the time to leave a review. We are glad to hear your stay was comfortable and enjoyable. We hope to see you soon.

Good evening Sehr,We deeply apologize if we did not reach you expectations!We wish to have another opportunity to make it super right for you!Kind regards,

Thank you for the review!Kind Regards,Reception team

Good afternoon Urmila,Thank you for sharing your thoughts, I would like to know more about it. Please write me an email on Bristol@harbourhotels.co.ukKind regards,

Good morning Rachel,I am very frustrated to see such a low review, thank you very much for your constructive feedback. We will for sure improve the mentioned points and hope to welcome you back in the future.Warmest regards,Reception Manager

Good afternoon Marino,Thank you so much for your feedback! I'm sorry to hear about your room, we will make sure to improve on that for any future visits. Glad to see that you enjoyed your stay and we hope to welcome you back in the future.Kind regards,Reception team

Thank you for your review.

Good afternoon Sabitha,I'm sorry to hear that you did not have a pleasant stay with us. I appreciate this feedback and thank you for letting us know about the issues we could improve on. We will make sure to reflect on this feedback and hope to provide a better experience for any future visits.Kind regards,Reception team

Thank you for leaving a review.

Thank you for taking the time to write a review! We are glad to hear you enjoyed your stay.

Thank you for this rating!

Thank you for leaving a review.

Good afternoon Harriet,Thank you for your feedback! I'm glad to hear you liked your room and enjoyed your stay with us. Thank you for sharing these issues with us, we will make sure to take them into account in order to improve the overall experience for any future visits.Kind regards,Reception team

Good evening Andrea,Thank you for the feedback! I apologize that your stay with us wasn't as enjoyable due to the noise. If you wish to further address these issues, please feel free to email us to let us know how we can improve for any future stays.Kind regards,Reception team

Thank you for taking the time to write a review! We are so glad you enjoyed your stay and had a relaxing time. We hope to see you again in the near future. Kind regards,Reception

Hi There,Thank you so much for taking the time to write a review! We are very lucky with the staff, and we let them know of the good work they are doing. I appreciate your honest feedback regarding the hotel layout. We used to be two old banks and now are a boutique hotel, keeping with the architecture and history of the building. We hope that you do decide to stay with us again in the future.Kind regards,Reception

Good afternoon Graham,Thank you so much for this lovely feedback! We hope to welcome you back in the near future.Kind regards,Reception team

Thank you for the 5* rating.

Thank you Danielle for the positive review. We are happy to hear that you were pleased with the room and the staff, as this is something we pride ourselves on.we do hope you come and visit us again. - Harbour reception team

Thank-you Jerry, We hope to welcome you back in the future!

Thank-you Jessica! We hope to welcome you back in the future :)

Hi Rosemary, We are happy to hear you enjoyed your stay. We hope to welcome you back in the future!