Overall a good stay. THE GOOD: Service and employees are all amazing. Especially Maria at the EL PATIO restaurant and Elmer at the BARRACUDA main bar, they definitely went out of their way to make sure we had a great time. Carlo at El Patio was also great. Food, drink selection is very good as well all around. They even have a coffee and pastry shop open all the time, which is also included. Location is great as well, walking distance to the main strip and the beach is one of the best. THE BAD: The main pool is in DESPERATE need of repairs. There are literally hundreds of small tiles missing on the pool floor, my 6 year old kid even got a small cut on his toe from stepping on one of them. There are 2 other pools next to the main one which are nicer and in much better shape, steer away from the main one. Also, they advice you to make reservations on their app for the HIMITSU teppanyaki tables every day at 3:15pm as they release them BUT we tried every single day of our stay at 3:15pm and they never had a table available, ended up eating at Gaucho Grill and El Patio instead, so plan on not getting into that restaurant ( even though it looked slow ).
Rooms could use a little updating as well, they show the hotel’s age. Overall worth the money but could be better.