加勒比地區提供禮賓服務的酒店

「Best Service for ever had」

「The resort is facing to ocean and close to beach.the resort’s view is beautiful but the room wasn’t good as I feel 5 star resort could be 」

「This has been the best vacation ever thanks to the exquisite taste and services received by the ENTIRE staff at JOIA ROSE HALL IBEROSTAR. The grounds, the service, the food, the ambiance is a perfect combination for a top tier adult getaway. But words don't do it justice when it comes to the personal butler upgrade!! Ralston, Kaden and Gary have made each and every day and night special from checking in daily, securing items and/or experiences for us, nightly turn down service, ironing services...

「En la habitación 2417, a menudo escucho el sonido del limpiador de al lado moviendo sillas y camas por la mañana. El sonido es muy fuerte y el piso no está insonorizado, lo que me despierta. Además, el limpiador no lee el Señal de perturbación que pongo en la habitación y entra directamente, es muy ruidosa, nos despierta de nuestros dulces sueños. Los hoteles deben capacitar al personal de limpieza para que sean cuidadosos con las sillas y las camas, no las arrastren violentamente y presten...

「The pool and beach were amazing! 」

「HOTELS.COM服务很差，电话沟通就花了几百美金，要求全部取消订房，只取消了一间，酒店同意退款，HOTELS.COM却不给退款，请问房款去哪里了？请各位朋友以此为鉴。酒店前台素质超级差，花费了一个小时才CHECK IN，十一点半到，凌晨一点才入住。态度相当差！」

「Everything at Joia was wonderful and exceeded my expectations!」

「Everything was great. The staff was polite and professional. The WiFi in the rooms was NOT good. The $65 resort fee was excessive for what it included, many amenities that most people don’t use. 」