「I love how spacious the rooms were. Very clean. Great location. Lovely views. Having a working washer and dryer in the room itself was a huge bonus, along with a full kitchen. It was very clean, quiet, cozy and relaxing.」
「Not worth the price at all. Refused to work with me on rebooking 3 nights to a later date after telling me they would accommodate. Basically took $1500 from me. Never going back to this place again and don't recommend. Better options in Medellin.」
「We had an amazing stay at Wake Bio Hotel. We stayed in one of the suites, and it exceeded all of our expectations. The room was spotless, spacious, beautifully designed, and had absolutely breathtaking views. The amenities were fantastic and made our stay even more enjoyable. The staff was incredibly kind, welcoming, and always went above and beyond to make sure we had everything we needed. The food was delicious, and every meal was a great experience.
Honestly, this hotel made our trip so...
「I was very disappointed by the way one of the waitresses spoke to me when I took a plate of food to bring to my children in our hotel room. I understand that the restaurant may have policies regarding taking food outside, but those policies should be communicated politely and professionally. Her tone was unnecessarily rude and made me feel uncomfortable and disrespected. Good customer service is not only about serving food—it is also about treating guests with courtesy and respect....
「The hotel is well located. The room was nice and the bed very comfortable with AC. I just did not like the breakfast so much, the staff at the buffet was not very friendly.」