Tulum Cenote Zacil-Ha Hotels

"This resort is very average and not as good as the dreams in Punta Cana. - it’s old and dated - the restaurants aren’t very good and they’re often closed - rooms need an update - the biggest complaint is that there’s two pools and one of them is used all day as a party. Constant music, people drinking in the pool all day (and never getting out to go to the washroom), - there are limited lounge chairs and they’re always “reserved by 7:00 am. - lastly and not someting the resort can manage but there’s a huge sargasm problem rendering tue beach and ocean a smelly mess. "

"I really enjoyed my stay. The staff was extremely friendly and helpful, the grounds were very clean and very well upkept. The swimming pool is one of the biggest I’ve seen and very nice to relax by. The room was also very nice with the small indoor plunge pool."

"everything was great, staff was awesome and overall we had the best experience! 10/10!!"

"Enclosed parking at the rear of the property. I didn't see any CCTV coverage so cannot speak to it's overall security. The room was very clean and well presented. The bathroom was adequate. The cost per night is very reasonable. Lovely views from the rooftop restaurant. I thought the buffet style dinner and breakfast were Okay but expensive "

"The room was clean. The staff were super friendly. Also, the breakfast was amazing, always great. "

"Beautiful small boutique resort. Maybe not the most desirable area of Tulum as many people want to be down by the beach, but with a rental car or bicycle we got around just fine. The property was serene, unique in design and staff/cleaning were excellent. Better service than most full service Marriott’s I stay at. Loved the private plunge pools and private outdoor shower. "

" Spacious room with kitchen and balcony, close to town. Nice pool. Bicycles available. Very helpful staff."

"It’s a good hotel but could be cleaner."

"Close to Gran Cenote."