Tulum Cenote Zacil-Ha Hotels

"It was a great stay! The only thing was waiting for breakfast. It was a very long line, but it was good!"

"We had a great experience at Secrets Tulum. The room was impeccable and the service was top notch. We enjoyed the spa services, especially the hydrotherapy session. I would give the food 8/10, our favorite restaurants were Jasmine and Portofino. This resort's atmosphere was all about the chill vibes and relaxation; we loved evey minute of it. I would recommend this resort to family and friends. "

"Everything about this place is beautiful "

"We had a wonderful time at this property. If you are looking for peace and quiet, this is the place to be. The setting is lush and truly serene. The host was a delight. She was always available whenever we had a question, a great resource for suggestions and things to do, and anticipated anything we might have needed. She went above and beyond to make our visit seamless, relaxing, and a one-of-kind experience. Everything about the home was perfect and exactly as described. We're already planning a second trip back!"

"We had an amazing stay here. The hotel is incredibly romantic, quiet, and beautifully designed — the perfect place to disconnect and relax. The atmosphere is peaceful and private, and the staff were warm, helpful, and genuinely attentive. This is a truly special, intimate spot for anyone looking for a relaxing and isolated romantic getaway. Highly recommended."

"Overall great experience "

"Gorgeous property, gorgeous beach. We had such an amazing, memorable time here. We LOVED this location. So many exceptional food spots and boutiques just steps away. All the places you'll want to visit and things you'll want to do (cenotes, art museums, ruins, snorkeling, ziplining) are less than 30 minutes away. We stayed for a week in late November and saw no sargassum, had great weather, and it wasn't crazy busy anywhere. The beach was idyllic. We rented a car and were able to park for free in their lot across the street. Other nearby parking is also really affordable. The staff was super friendly and helpful. The only caveat is that there is a good deal of loud music from the neighboring hotel and the bar across the street almost all the time. The rooms are pretty soundproof, so it didn't bother us at night, but it does set more of a party vibe on the beach. "

"Living room too small for 4 people or more. Couch not comfortable at all. No cloth to clean counters or dishes."

"Everything was amazing! We loved the pool. Communication was really good! We had the best stay at Casa 5 "