Phoenix Chase Field Hotels

"Location was across the street from restaurants and the Mortgage Matchup Center, great location! Room was clean, and spacious. However, we were there for March break, and only one elevator was working. We were on the 10th floor. It took more than 12 mins for an elevator to come, and when it did, it was full. On many occasions we had to take the stairs, from the 10th floor with luggage was not a great experience. Out of 3 elevators, don’t just have one working! Not acceptable!"

"Loved our stay"

"After driving for 13 hours I was excited to find a cheap option in phoenix. Pictures definitely fooled me… I walked in to my room and went to plug in my cell phone charger… was greeted by a trail of cockroaches running in and out of the baseboard. Thank god I didn’t unzip any of my luggage. Refund process was pretty easy thank god"

"Roaches, pillows burned with cigarettes "

"Yes"

"It was great"

"It’s important to note this property does not have a pool and our room did not have a tub. This was an error on my part and didn’t affect my review, because it was my mistake. The rooms are spacious but had areas of damage in multiple places. The door was chipped on both sides, there were broken parts on both night stands and the bathroom door would swing. One of the beds was sagging in the middle and sounded like it was going to break in half every time you rolled over. On the surface, it appeared clean, but on a closer look, the sofa had a foul smell, the floor of the shower was black and discolored. There were also stains/splatters on the shower walls There were dirty dishes in the dishwasher on arrival too. The TV connection was hit or miss. You must pay to park, which was a little costly but the valets are quick and it was easy. They advertised a happy hour with drinks and appetizers. The bar does open at 4, but not sure what the happy hour pricing was and there is no food. They were very helpful recommending nearby places. It doesn’t always stay open to 10 as advertised. The breakfast bar is ok, the waffles were good and the coffee bar 24/7 is a great option It is right next to a train track, but that did not bother us. For positives, the staff were ALL extremely nice The location is great for sports games as you can walk, easily, to all the places. Getting around downtown is also very easy from this location. "

"Solid downtown hotel option with a friendly staff."

"Yes, this place is historic, and unfortunately it shows. Very thin walls, tiny bathroom, strange furniture layout. Location is great if you're doing something right downtown, but for my travel needs, we won't be going back here. "