“Drury might not be a luxury hotel, but it is the most generous and responsible hotel I have ever stayed with. This hotel really complies its aim to create happy customers. In my view, they do it much better than those 4-star and 5-star hotels.
Drury offers not only free hot breakfast, but also simple hot dinner (though they called it “snack”). Good coffee is provided at lobby all day. No resort fee. Over night parking is the only extra charge. The parking lot conveniently located to an……
“Drury might not be a luxury hotel, but it is the most generous and responsible hotel I have ever stayed with. This hotel really complies its aim to create happy customers. In my view, they do it much better than those 4-star and 5-star hotels.
Drury offers not only free hot breakfast, but also simple hot dinner (though they called it “snack”). Good coffee is provided at lobby all day. No resort fee. Over night parking is the only extra charge. The parking lot conveniently located to an……
“Staff is wonderful. We checked in late after a long journey and they could not have been nicer to us at check in also in the restaurant and bar. We loved the vibe and the location. I’d return again if ever in the area. ”
“Staff is wonderful. We checked in late after a long journey and they could not have been nicer to us at check in also in the restaurant and bar. We loved the vibe and the location. I’d return again if ever in the area. ”
“Very nice overall. Beds were comfy, AC worked well, good water pressure for showers. If I am being nit-picky… the waffle syrup had no maple flavor at all. I don’t expect 100% Canadian maple syrup, but the syrup just tasted like corn syrup.”
“Very nice overall. Beds were comfy, AC worked well, good water pressure for showers. If I am being nit-picky… the waffle syrup had no maple flavor at all. I don’t expect 100% Canadian maple syrup, but the syrup just tasted like corn syrup.”
“I really love the Cheshire. This is my go-to hotel whenever I'm in the St. Louis area. I love the themed rooms and the themed decorating and architecture.
The hotel has the amenities I want. The room was clean and well-appointed. I will add that there's no mini-fridge in the room, but I didn't need one on this trip.
The staff at the front desk are friendly and professional. I recall seeing some of the same personnel that were there at my last visit earlier this year. So nice to see a……
“I really love the Cheshire. This is my go-to hotel whenever I'm in the St. Louis area. I love the themed rooms and the themed decorating and architecture.
The hotel has the amenities I want. The room was clean and well-appointed. I will add that there's no mini-fridge in the room, but I didn't need one on this trip.
The staff at the front desk are friendly and professional. I recall seeing some of the same personnel that were there at my last visit earlier this year. So nice to see a……
“Aweful! The alarm keeps ringing every hour from 2 a.m. to 4 a.m. even when I unplug it. In addition, I book the room for 4 people. However, I only get three towels and three coffee. The person from the desk said it's normal. What a weird hotel. ”
“Aweful! The alarm keeps ringing every hour from 2 a.m. to 4 a.m. even when I unplug it. In addition, I book the room for 4 people. However, I only get three towels and three coffee. The person from the desk said it's normal. What a weird hotel. ”
“I would give 5 star if wasn’t for the AC unit blow directly to my bed( can’t adjust), and the room doesn’t have a light but only a small table lamp.
considering the price, 4 star should do it, they really keep it clean, very nice public area and kitchen, staff are very friendly.
Even though they don’t provide breakfast, during weekends, they do have a lot of free fresh fruits, donuts, and good quality coffee. They also give you 2 bottles of water in your room as well as a complimentary small……
“I would give 5 star if wasn’t for the AC unit blow directly to my bed( can’t adjust), and the room doesn’t have a light but only a small table lamp.
considering the price, 4 star should do it, they really keep it clean, very nice public area and kitchen, staff are very friendly.
Even though they don’t provide breakfast, during weekends, they do have a lot of free fresh fruits, donuts, and good quality coffee. They also give you 2 bottles of water in your room as well as a complimentary small……
“It was easy to make tge reservation. As soon as we got the room and told them the shower knob didnt work we had a new room immediately. The view was beautiful and it make for a comfortable time altogether. I will be using this hotel again!”
“It was easy to make tge reservation. As soon as we got the room and told them the shower knob didnt work we had a new room immediately. The view was beautiful and it make for a comfortable time altogether. I will be using this hotel again!”
"Drury might not be a luxury hotel, but it is the most generous and responsible hotel I have ever stayed with. This hotel really complies its aim to create happy customers. In my view, they do it much better than those 4-star and 5-star hotels.
Drury offers not only free hot breakfast, but also simple hot dinner (though they called it “snack”). Good coffee is provided at lobby all day. No resort fee. Over night parking is the only extra charge. The parking lot conveniently located to an attached building and is safe.
The location is perfect and safe. It locates just next to the aquarium.
Staff are friendly and very helpful and they do know how to comply the hotel’s policy (to create happy customers).
Our AC in room was out of order at 5AM during hot summer. We were waken up by the heat. We called the front desk, but at that time, they can only sent a big fan up to the room for us, as the maintenance staff would only be available at 8:00.
When we checked out, the front desk knew our experience, and told us that they would return what we had paid. They returned the room and parking charges, as well as the deposit right after we checked out. We were impressed with how the hotel's frontline staff handled this issue.
We will definitely choose to stay with Drury Hotels. This is the most generous and responsible hotel we ever experienced. They truly care about their customers."