达特福克雷福德灰狗赛道附近酒店

“Property was is a good state, was allocated a room near the road with loud cars driving by. Also, the air conditioning unit was not functional. Parking was extortion noting that they own the property.”

“This is my second time to stay, overall is much better than before. There is Carpark available but need fee. As my room air conditioning control panel is broken and got too warm to stay for 2 nights, the staff is good to change another room for me very efficiently. Shopping and restaurants is nearby, easy to walk in a few minutes.”

“Good”

“Rooms clean, pool good size and not overcrowded. Staff all pleasant and helpful”

“Hotel didn’t look anything like the photos shown!! 1st room was greeted in the bed with ants! To be told at reception they would “upgrade” me!! Upgraded room was no better! Shower seal was green! Splats all over the carpet! Everything about it was awful!! ”

“Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness ”

“Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. ”

“Lovely room and good breakfast ”

“The staff was very nice and helpful The room was clean Nice hotel ”

“Yes”

“Comfortable room with en suite shower room. Clean and spacious. In town so close to shops and entertainment. Close to transport links for Excel Exhibition centre and west end. Market day on a Friday.”

“Room was perfect ”

“Our stay was good value for money. I'll call it a good guest house than a hotel. The amenities are better than most 3 star large franchise hotels. There is a large wardrobe and ironing board with iron. Our double bed was clean and very comfortable. The kitchen facilities was kept clean. The cleanliness of the bathroom needs improvement. The floor was dirty. The staff are helpful but they could communicate better in customer service. Also the security could be improved by having an inner lock in……

“Room was really dirty, particularly the carpet. Furniture was very worn out with old mattresses. Wifi did not reach the room”

“YES”