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"booked pan pac suzhou to celebrate my boyfriends birthday. the staff prepared a whole cake with candles, disposable plates, and a birthday crown for us enjoy. the entire hotel summarises the suzhou experience you will have. even if you are unable to make it to the popular touristy spots, you have a pagoda and secret garden exclusive for hotel guests right at your door. the location will take you slightly longer to reach the main area of suzhou due to the traffic. however, if you are looking for quiet sanctuary with everything you need, then this is is the hotel for you. the hospitality is excellent and pan pac suzhou looks like a museum by itself. they have a very detailed map to help tourists plan their trip around suzhou as well. little downside: the walls of the hotel room is thin (as is most hotels in china). but that shouldn't deter you from booking at all. you will not regret staying here! "

"Old hotel but consider good location"

"Room was excellent quality, spacious and clean, super equipped. Very dark blackout curtains so I slept through.. "

"Amazing property with professional staff and buffet breakfasts were tasty with great variety of selections. Will definitely book it again in the future! "

"Staffs are excellent and very nice. Stayed in a one bedroom apartment. Very good quality and clean. Beautiful view from higher floor. Buffet breakfast with variety of food."

"The location is good. Breakfasts are excellent."

"Room condition is excellent especially the bathroom which is very spacious and warm with separate air conditioning control. The landing area is a nice touch. Bed is very comfortable. TV is big and sharp. The only thing is that we did not get a welcome fruit platter which we got all the other hotels. View from the window is also great. Hotel is one block walk from nearest subway station. Neighbourhood is quiet and appears somewhat upmarket."

"Staff were very good, everything was super clean."

"Excellent stay in a great part of the city. Friendly staff (bilingual) and nice, comfortable room. Not luxury but felt upscale. "