Not what we expected at all. We knew full well we were coming on a busy weekend but we didn't expect staffing to be 1 guy running the whole place alone - do better and give that young man a raise cause he did a great job being left to do all that work on his own!
The room was pretty gross. Carpets were dirty and room #120 had a patch of carpet just glued together and was black all around it we didn't even want to walk around without shoes. We informed the staff before coming that we had an infant and then we come into a room we couldn't even put her on the floor to crawl around on because it was so gross. If other hotels weren't booked up we would've walked out and asked for our money back. We had 4 lightbulbs burnt out in our room and 1 that flickered half the time.
The walls are paper thin in this place. We listened to everyone until 1am above us and it kept us all awake as if they were in the same room. Stomping and just being loud and it was really hard to get any rest and for our kids.
Breakfast was horrendous. Food kept running out and the kitchen couldn't keep up so 5 people would fill their plate then there was no food again for 20 min. Plates ran out, silverware ran out, there was nowhere to sit... It was a gong show. Clearly this hotel was not prepared for a busy weekend and it showed. The vending machines were sold out of drinks and eating money so multiple people just went to the store across the street.
Really just not a comfortable stay. Beds uncomfy too
Chad
6/10 一般
Justin
伴侶同遊
2024年5月21日
不滿:整潔度和住宿狀況
Ants in my room, no breakfast
Justin
於 2024 年 5 月住了 1 晚
6/10 一般
Nadine
家人同遊
2024年5月20日
Hot tub was cold, understaffed during a long weekend. Poor guy was solo and doing his best.
Nadine
於 2024 年 5 月住了 1 晚
10/10 優異
Candace
家人同遊, 親子同遊
2024年5月19日
讚好:整潔度、職員與服務和住宿狀況
The staff was super friendly at breakfast. They came out with games/activities for the kids to do. The breakfast itself had a good enough amount of options. The waterslide at the pool was a fast speed & they come out fast at the bottom. My 7 year old loved it. We had to be at the bottom for my 6 year old to help him re-surface and swim to the side. My 4 year old was too scared and wouldn’t have been ok with getting dunked under at the end. Beds/pillows were fairly comfortable.
Candace
於 2024 年 5 月住了 1 晚
10/10 優異
Jessy
家人同遊
2024年5月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great spot!
Jessy
於 2024 年 5 月住了 1 晚
10/10 優異
David (Stony Plain)
親子同遊
2024年5月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice, great waterslide
David
於 2024 年 5 月住了 1 晚
10/10 優異
ken
伴侶同遊
2024年5月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location near fast food outlets. Clean accommodations. Excellent knowledgeable front desk staff
ken
於 2024 年 5 月住了 1 晚
10/10 優異
Thomas
伴侶同遊
2024年5月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was well kept, very clean. Everything you could need was a short walk or short drive away. Breakfast was very good. Could use extra blankets in the room.
Thomas
於 2024 年 5 月住了 2 晚
8/10 不錯
Gurjeet
家人同遊
2024年5月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was really good. Loved it!!! Staff was super nice