“I have never been so misled like the Canfield Hotel. There were street people laying around the corner. There was a man with two black eyes, cut across his cheek, filthy dirty smoking a cigarette right outside the door. I didn't even want to touch door handle it was so dirty. Inside it smelled awful and dirty. We were especially hesitant when we were told to watch our step to get in elevator as it was broken & wasn't even with floor. We took the room key, went outside in shock and agreed it……
“Liked the amenities decor, room. Would have like to have been advised ofrooms available on non- roadway side of building, as well as information about the deck available to all guests.”
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