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"Great Location "

" Very clean , fireplace was a plus plus !! Staff was friendly! "

"From the initial interaction with Samara at the front Crown Plaza hotel check-in desk, everything was exceptional. She was friend and helpful, so kind and thoughtful covering all the details. From that point forward the entire stay was relaxing and enjoyable; rooms were clean and fresh, very comfortable for a celebration of my Mother’s 70th birthday! Thank you "

"Room was very clean and well supplied. Could have used a microwave. Staff were super accommodating and the hotel was beautiful. Loved the jazz piping throughout the lobby!"

"Everything! We loved it. It was clean and great service. "

"Clean room, but the air unit wasn’t working properly. Everything else was wonderful "

"The best!!! we stayed in Gatlinburg about a year and a half ago we stayed somewhere else, but we walked through Margaritaville then just to see what it looks like an OMG we said next time that we came to Gatlinburg we would stay here and we did we were totally not disappointed It’s right in the heart of everything walkable would stay here again absolutely this is our new go to for Gatlinburg!"

"Great location. Within walking distance of shops and dining. "

"Clean and fresh room. Good indoor pool."