“Staff at check in was really, really not good. There was one guest in front of us and it took nearly half an hour for the lady to check him in—-while we were waiting.
Our turn. She never checked with me on payment type, just assumed the card I reserved with was the one I wanted charged. No. So big fiasco to remove from my card and then charge to my friend’s card. The lady working the desk did not understand our questions, and we couldn’t understand her.
She did tell us she’s new. So during the……
“Staff at check in was really, really not good. There was one guest in front of us and it took nearly half an hour for the lady to check him in—-while we were waiting.
Our turn. She never checked with me on payment type, just assumed the card I reserved with was the one I wanted charged. No. So big fiasco to remove from my card and then charge to my friend’s card. The lady working the desk did not understand our questions, and we couldn’t understand her.
She did tell us she’s new. So during the……
Ann